In today’s world, customers have a need to communicate and collaborate across geographies, from any device, and from any location. ScanSource has been a leader in the unified communications and collaboration space for more than 20 years, partnering with the industry’s leading suppliers to offer the solutions your customers are looking for and tools, programs, and services that are unparalleled in the channel. Our UC&C solutions include a vast and diverse set of communications tools, such as voice, video conferencing, content sharing messaging, and other adjacent technologies that work together seamlessly to provide a consistent experience across users, devices, and media types.
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Higher productivity as employees with various devices/locations work in unified environment
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Faster and more responsive service through real-time notifications/messaging
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Acceleration of digital transformation (DX) driving workplaces of the future
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Improved customer satisfaction/user experience
Three Routes to Market
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On-premises deployment with servers located inside corporate network
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Hybrid with critical UC on premises; other applications moved to cloud
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Fully cloud-based (UCaaS) and hosted in public cloud
MARKET OPPORTUNITY
1. 8x8 2. Nemertes 2019 3. Poly 4. MarketsandMarkets 5. Research and Markets 6. Owl Labs